BUSINESS, SOFTWARE
How to build ground-breaking products: a manager’s guide
From user intent signals to continuous delivery: shipping features that delight customers and move conversion needles.
Luke Jacobs
Brand & Growth Strategist · August 21, 2026 · 6 min read
💡Executive Summary & Key Takeaways
- •Stop asking users what they want; measure what their cursor and scroll velocity demonstrate.
- •Deploy minimal vertical slices directly to real store traffic to gather empirical feedback.
- •Ground-breaking products solve hidden friction that customers have learned to tolerate.
1. Intent Signals as Product Compass
Traditional product roadmaps rely on quarterly user surveys that reflect cognitive bias. Observing actual shopper micro-interactions—dwell times, return visits, and hesitation patterns—provides unvarnished truth for feature prioritization.
Written by Luke Jacobs
Specializing in low-latency analytics architecture, zero-cookie client hashing, and high-throughput multi-tenant SaaS reliability.
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