Got questions? This way.
General questions:
Discover the basics of Naintra, including our core architecture, zero-cookie engine, and assistance for setup.
Yes, you can try us for free for 14 days. If you want, we’ll provide you with a free 30-minute onboarding call to get you up and running.
Intent Engine & Tracking:
Learn how real-time behavioral heat scoring works, how L1-L5 intent tiers are calculated, and script performance.
Our algorithmic heat engine weighs behavioral micro-actions in real time: page exploration depth (0–30 pts), dwell time velocity (0–25 pts), category scroll depth (0–25 pts), and cart activity (20 pts). Scores 80+ are classified as L5 (Imminent Buyers), 60–79 as L4 (High Intent), 40–59 as L3 (Active Explorers), 20–39 as L2 (Engaged), and 0–19 as L1 (Cold Traffic).
Integrations & Webhooks:
Explore how real-time webhook triggers dispatch to Klaviyo, Slack, and your marketing automation tools.
Yes! When a visitor transitions to L4 or L5 intent, Naintra dispatches an HMAC-SHA256 cryptographically signed JSON webhook in under 5 milliseconds. You can connect it directly to Klaviyo to trigger instant personalized SMS/email offers, push alerts to a sales Slack channel, or launch targeted on-site discount modals.
Billing & Plans:
Explore subscription tiers, changing plans, invoicing, cancellation, and automated GDPR data purge.
Yes, you can easily upgrade or downgrade your plan anytime from your account settings with immediate prorated adjustments.